Shipping policy

Delivery is free on every order to the UK and across Europe: every EU country, plus Norway and Switzerland. Prices are shown in your local currency.

Delivery times

Orders arrive in 2 to 4 business days, with tracking.

Dispatch and tracking

Your order is packed and sent by our fulfilment partner. As soon as it ships, we email you a tracking link so you can follow it to your door.

If something goes wrong

If your tracking stops moving or your parcel arrives damaged, message us through our contact page with your order number and we'll arrange a replacement or a refund.

Returns

See our refund policy for returns, the 14-day change-of-mind window and the 90-day fit guarantee on the Tunes Band.